Refund Policy


Our commitment to quality ensures that all our products undergo rigorous checks before dispatch . However, if you receive a defective product (e.g., wrong or damaged print, cut, or stain), please contact us within 24 hours of delivery. We will require proof of the damage to proceed and will send a replacement product promptly. The colour of the product(s) may vary as per the customer's screen resolution.

Given that our products are made to order, specifically tailored to your specifications (cutting and printing), we are unable to accept returns or provide refunds once an order is processed. And no return will be processed for super saver pack.

Cancellation Policy

We understand that plans can change. If you need to cancel your order, please update us within 3 hours of placing it (kindly send email to support@profashional.in). This grace period allows us to ensure that if your needs change, we can accommodate your request without any issues. After 3 hours, we begin processing your order to meet our commitments for timely delivery, and at that point, we are unable to accept cancellations as your product has entered the production stage

We prioritise delivering excellent service and fostering a respectful and professional interaction with our customers. Please note that we do not tolerate abusive language or behaviour. In instances of customer errors, such as ordering the incorrect size, colour, or product, we maintain our commitment to professionalism. Abusive behaviour will lead to the termination of communication. We appreciate your understanding and cooperation in maintaining a respectful environment for everyone involved. 

In case the customer rejects the product at the time of delivery Rs 130 will be deducted from the refund. The amount is deducted as we have to bear the cost of shipping and return shipping. The refund amount will be Credited in 8-10 working days to the orignal payment source.

All disputes are subjected to Chhattisgarh jurisdiction only.

Working Hours: 10 AM to 6 PM (Monday to Saturday)